From Reluctant Business Owner to Confident Coach
In 1987, I faced a moment that would define my understanding of confidence forever. My father-in-law was sick and needed to sell the family answering service. He asked me—someone with "zero, zip, nada experience in computers"—to take over and run the business. His reason? He believed I had the "heart" and "smarts" to lead the staff and grow the business better than any competitor.
I wish I'd had an executive coach during those first six months. They were a baptism by fire that we all survived. But here's what I learned: confidence isn't about knowing everything from day one. It's about trusting your ability to figure it out while staying true to your values. Over 15 years, we grew that business by 300%. Not because I became someone different, but because I learned to lead with authentic confidence—stabilizing staff, developing training programs, and embracing new technology while honoring the heart of what we did.
Discovering My True Calling
When we sold the business in 2001, I thought I was starting over. Beginning as a development coordinator in the nonprofit sector felt like another leap into the unknown. But something magical happened: I discovered work that aligned with my deepest values.
Over 25 years, I've served missions that inspire me—from local faith-based organizations to international humanitarian relief. I've moved from processing gifts to leading development teams, serving as Executive Director, and overseeing boards and staff.
And here's what I noticed: So many talented nonprofit leaders struggle with the same confidence challenges I'd faced in 1987. They love their missions but doubt their fundraising capabilities. They have the heart and smarts but question whether they are "good enough" at managing all the functions of their leadership role along with the needs of the volunteers, stakeholders and constituents..
